For a second year running, SkyTeam has been named ‘Alliance of the Year’ in this year’s Air Transport Awards.
Held in Athens on 17 March, the international annual awards recognize all the main categories of the air transport industry. SkyTeam said it is the fourth time that SkyTeam has been ranked as number one alliance.
Patrick Roux, CEO, SkyTeam, said: “Winning this award for a second consecutive year shows that our strategy to take SkyTeam to new heights through enhanced customer recognition, innovative technology is paying off. The judges and the traveling public have recognized the hard work and commitment to excellent service of SkyTeam people across our network – and other airlines are taking notice, too. We are excited for the future of SkyTeam.”
“The judges were impressed by SkyTeam’s commitment to delivering a more integrated customer experience through digital technology that makes travel more seamless and initiatives such as The Sustainable Flight Challenge, which is uniting airlines in finding new ways reduce air travel’s environmental impact,” said Dr Kostas Iatrou, President, Air Transport Awards & Director General of Hermes – Air Transport Organization.
According to SkyTeam, over the last 12 months, the global airline alliance has embarked on a new transformation strategy that charts a path towards its vision for SkyTeam 2027.
It has initiatives to deliver a more integrated, seamless and responsible travel experience including “Rolling out digital technology to enable customers to check-in for multi-carrier itineraries using their preferred airline’s app or website; FLIFO, real-time flight information available digitally for every segment in a customer’s journey to make connections easier; as well as Carry-on calculator, a handy digital tool that helps customers check their bags comply with hand baggage rules for every airline in their itinerary.
Other initiatives include The Sustainable Flight Challenge, an alliance-first initiative bringing global airlines together in a shared mission to reduce air travel’s impact, as well as closing aviation’s gender gap through the RISE leadership program to help talented female leaders soar across the alliance.
