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FAAN Launches Acculturation Programme to Foster Excellence, Efficiency

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FAAN launched acculturation programme July 2024 to bolster passenger service and overall service delivery

By Roland Ohaeri

 

The Federal Airports Authority of Nigeria (FAAN) said it has officially launched its Acculturation Programme aimed at transforming its organizational culture towards efficiency and excellence. Speaking at the event, FAAN’s Managing Director, Mrs. Olubunmi Kuku, emphasized the programme’s significance in cultivating a work environment where excellence, efficiency, and integrity are paramount.

FAAN noted that the initiative, which is driven  by the Director Special  Duties, Mr. Henry  Agbebire, includes a comprehensive culture change training for all staff, guided by the new handbook, FLIGHT TO EXCELLENCE. Additionally, FAAN introduced SKYWARD SHIFT, a monthly bulletin to keep staff informed and motivated, and announced the MD’s Monthly Prize and Award for Excellence and Productivity to recognize outstanding performance.

According to FAAN, Kuku highlighted the programme as a commitment to continuous improvement, urging staff to fully engage with the training sessions and materials. “Change is never easy, but it is necessary for growth and progress,” Kuku stated, expressing confidence in the staff’s ability to drive FAAN’s vision forward.

The Acculturation Programme reflects the forward-thinking approach of the Honourable Minister of Aviation and Aerospace Development, Festus Keyamo SAN, in transforming organizational culture. By equipping the ministry’s workforce with the essential values, skills, and mindset, the programme aims to elevate the aviation sector to new heights and inspire similar transformative efforts in other agencies under the Ministry of Aviation and Aerospace Development, the agency noted.

It added that, “with this programme, FAAN aims to exceed stakeholder and passenger expectations, positioning itself as a leader in the global aviation community.”

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