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ICAO Calls On States, Aircraft Operators, Other Stakeholders To Enhance Support For Air Crash Victims

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ICAO established 20 February as the International Day Commemorating Air Crash Victims and Their Families to honor the memory of those lost and also reinforce industry's collective commitment to preventing future tragedies
ICAO Council President, Salvatore Sciacchitano, has drawn global attention to the need to strengthen support to the families of air crash victims to ensure the families do not suffer in isolation. He made the charge recently on the occasion of the International Day Commemorating Air Crash Victims and their Families.
He noted that recent tragic events in our skies serve as stark reminders that, despite aviation’s remarkable safety record, each accident represents not just a statistic, but profound human loss.
“Every life lost is a story unfinished, a family forever changed. This solemn reality reinforces our responsibility to ensure no family suffers in isolation,” he said.
For nearly five decades, since the introduction of provisions in Annex 13 in 1976, ICAO has progressively developed comprehensive frameworks for victim assistance. He lamented that “while we have established robust standards, policies, and detailed guidance for States, our recent audits reveal that only 5% of Member States have fully implemented comprehensive victim support systems,” adding that “this gap between standards and implementation must be addressed with urgency.”
While emphasizing the compulsory need to support families of crash victims and families throughout investigation process, he stated that “our elevation of family assistance provisions in Annex 9 – Facilitation, from Recommended Practice to Standard in 2022 reflects this understanding, making it mandatory for States to establish proper legislation and policies.”
“A crucial aspect of our progress has been the decision to develop a dedicated implementation package (iPack) relating to Assistance to Aircraft Accident Victims and Families (AAAVF). Through this initiative, ICAO will be advancing capacity-building projects and providing targeted assistance to States in developing their support mechanisms,” he said.
He called upon all States to strengthen their commitment to comprehensive victim assistance frameworks, which includes ratification of the Montreal Convention 1999 to ensure harmonized liability rules and compensation mechanisms worldwide. States must implement robust family assistance plans under Annexes 9 and 13, while ensuring strict adherence to investigation timelines and transparency requirements under Annex 13.
“We must also recognize that true progress lies in how we embed family assistance into the very fabric of aviation operations. Regulators, airlines and all relevant stakeholders must integrate family assistance protocols into their emergency planning and corporate culture. This includes regular training, awareness campaigns, and the promotion of empathetic communication in accident response,” he stated, adding that ICAO stands ready to support States in this crucial work.
He noted that the establishment of 20 February as the International Day Commemorating Air Crash Victims and Their Families by ICAO, with the support of the Air Crash Victims’ Families’ Federation International (ACVFFI), demonstrates the importance of memorial initiatives and public remembrance programmes. These honor the memory of those lost and also reinforce industry’s collective commitment to preventing future tragedies.
“Together, we can ensure that every family affected by an aviation accident receives the support, respect, and care they deserve,” ICAO President stated.

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